Next available: Online Access Anytime
Enhance your communication style and technique when dealing with players by understanding their behaviours and adapting your own, particularly in sensitive conversations.
Developed alongside clinical psychologists 87%, learn more about our suite of Player Protection Trainings here.
Ideal for: Customer facing employees working in an online environment, such as customer support and responsible gaming roles.
Book nowAll employees who communicate with customers daily will likely have developed their own unique communication styles and techniques. This module aims to boost their own unique communication skills by exploring the different communication styles exhibited by a player versus the style they should adopt as the employee, as well as the techniques to employ when navigating their way through sensitive conversations.
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| Course Type | Details | Price |
|---|---|---|
| ELearning | Communication Styles & Techniques - Online access | €30.00 Excl. VAT |
| ELearning | Purchase the suite of Communicating with Problem Gamblers & Players at Risk Micro-modules | On EnquiryContact Us |