Communication Styles & Techniques

Communication Styles & Techniques

Next available: Online Access Anytime

Enhance your communication style and technique when dealing with players by understanding their behaviours and adapting your own, particularly in sensitive conversations.

Developed alongside clinical psychologists 87%, learn more about our suite of Player Protection Trainings here.

Ideal for: Customer facing employees working in an online environment, such as customer support and responsible gaming roles.

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Successfully communicate with players using different styles and techniques

All employees who communicate with customers daily will likely have developed their own unique communication styles and techniques. This module aims to boost their own unique communication skills by exploring the different communication styles exhibited by a player versus the style they should adopt as the employee, as well as the techniques to employ when navigating their way through sensitive conversations.

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Course TypeDetailsPrice
ELearning

Communication Styles & Techniques - Online access

30.00 Excl. VAT
ELearning

Purchase the suite of Communicating with Problem Gamblers & Players at Risk Micro-modules

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